FAQ
Welcome to the FAQ section of Nityam Interior. Here are answers to some commonly asked questions about our products, orders, shipping, returns, and services.
1. What products does Nityam Interior offer?
We offer a wide range of home and interior products including:
- Mattresses
- Furniture
- Wardrobes
- Bedroom essentials
- Home décor products
- Customized interior solutions
2. How can I place an order?
You can place an order directly through our website by:
- Selecting your preferred product
- Adding it to the cart
- Proceeding to checkout
- Completing payment securely online
3. What payment methods do you accept?
We accept secure online payments through trusted payment gateways including:
- UPI
- Credit Cards
- Debit Cards
- Net Banking
- Wallets
4. Do you offer Cash on Delivery (COD)?
Cash on Delivery availability may depend on product type and delivery location.
5. How long does delivery take?
Estimated delivery timelines:
- Metro Cities: 3–7 business days
- Other Locations: 5–10 business days
Customized products may require additional time.
6. How can I track my order?
Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp.
7. Can I cancel my order?
Yes, orders can usually be cancelled before shipment or production begins. Customized products may not be eligible for cancellation once manufacturing starts.
8. What is your return and refund policy?
Returns and refunds are accepted for eligible products in case of:
- Damaged products
- Defective items
- Wrong product delivery
Please refer to our Refund Policy for detailed information.
9. Do your products come with warranty?
Warranty availability depends on the specific product category. Mattress and furniture products may include manufacturer warranty where applicable.
10. Do you provide installation services?
Installation or assembly support may be available for selected furniture or interior products depending on location.
11. Are customized products available?
Yes, Nityam Interior offers customized solutions for selected furniture and interior products.
12. How can I contact customer support?
Customer Service
Mon-Sat, 9am – 6pm
Call Us
+91 79009 20090
Get in Touch
Address
C-55 A, RIICO Industrial Area, Ghiloth, Rajasthan 301705