Return & Refund Policy
Thank you for shopping with us. We strive to ensure your complete satisfaction with every purchase. However, if you are not entirely happy with your order, we’re here to help.
Returns
We accept returns under the following conditions:
The product must be unused, undamaged, and in its original packaging.
The return request must be initiated within 5 days from the date of delivery.
Proof of purchase (such as order ID or invoice) is required for all returns.
To initiate a return, please contact our support team at contactus@nityaminterio.com with your order details.
Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund within 2 business days.
Post Approval, we will process the refund within 4-5 Business Days and it will be credited to the original Payment Method within 5-6 Business Days.
If the product is found to be used or damaged, your return may be rejected and no refund will be issued.
If your return is approved, the refund will be initiated to your original method of payment.
Replacements
We offer free replacement for products that are:
The exchange or Replaced Products will be deliver within 6-7 Business Days.
Delivered in damaged condition
Defective
Incorrect or mismatched from the order placed
To request a replacement, please contact us within 4 days of delivery.
Replacement products will be delivered within 5-7 business days after your request is approved.
Contact Us
If you have any questions about our Return and Refund Policy, please contact us:
📧 Email: contactus@nityaminterio.com
📞 Phone: +91-9671204204